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About
Our official help and support group. If you're having a problem on the site, post it here. |
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Group Statistics
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Created on 10/04/10
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1713 members
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0 photos
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9 threads
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30 comments
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0 calendar entries
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Green Martini Help & Support
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chilly
4 days ago
Email me one of the photos you're having trouble with please: scottz@maelstromsolutions.com. Also let me know which browser you're using.
CindyEastling
4 days ago
I'm using Google Chrome and I haven't been able to pick a photo cause the upload doesn't even highlight like it usually does before you pick your file....it doesn't do Anything....Oh,I am frustrated!...Thank You tho for continuing to try and help me.....
CindyEastling
4 days ago
Could it be that I Need to delete some pics...is there a limit maybe to how many you are allowed...like on MM??
sedetweiler
4 days ago
We have no account limits here for images. Just post your best work.
CindyEastling
4 days ago
Thank You....and doing my best!.....Out with the 'old' and in with the 'NEW'....:)
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sedetweiler
4 days ago
Awesome! Glad you got it to work.
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CindyEastling
5 days ago
No errors...it goes to upload photo and then...Nothing!..:(
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Toadmaster
5 days ago
Ta-Da, now they are there.....
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chilly
1 month ago
It does search by name. Both nickname and real name. You just have to enter enough of it accurately for it to find that person.
GandDStudios
1 month ago
Yes, sorry.. I couldn't delete this fast enough. I found the same thing. Thanks for the quick reply.
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Gary_Holt
1 month ago
I forgot to mention I did delete them..but apparently they were deleted on BOTH our profile pages...I just wanted to delete on MINE.
sedetweiler
1 month ago
the images are global. to "hide" it from your port, add it to your Hidden collection using the Organize tool on your portfolio page.
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sedetweiler
1 month ago
Not at this time. We are considering implementing BBcode when we do our next major update.
Gary_Holt
1 month ago
Hope you do it...and if the site will support flash, that would be even better.
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chilly
2 months ago
Not sure why you needed to post this issue twice. It's still considered a bug and therefore this is a moot point.
SFP
2 months ago
This would have to do with a member closing their account vs. just deleting a single image. When the member is active, the terms of the agreement are sure to be active based on normal usage. When a member closes their account, what rights are granted or assumed by Green Martini after the account is closed of submitted images. This is a legal question and not a technical question.
SFP
1 month ago
Any update on this yet?
sedetweiler
1 month ago
No. We are currently working on a new project that is taking most of our time. Or hope is to get back onto GM in a few weeks and tidy up as well as add a few new features we have mostly finished.
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chilly
2 months ago
If you have an example, I can look into this, since it would be considered a bug.
SFP
2 months ago
hmm - that would be a tough one to find since it would be an image that I deleted and no longer have access to. The image in question appeared on the critique feed. I can send you a screen shot of the organize photos counts though. Where should I send the screen shot? Should I post it as an image to my account?
sedetweiler
2 months ago
send it to scottz@greenmartini.com
SFP
2 months ago
sent
SFP
2 months ago
Any update on this?
sedetweiler
2 months ago
not yet. we are under a very large workload at this time.
SFP
2 months ago
no worries
SFP
1 month ago
Any update on this yet?
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chilly
1 month ago
Did the model upload the picture? Did he/she credit you or did you click the request credit button?
Sabrina
1 month ago
I'm new to the site & also don't understand how to approve a credit that another member gives you on a photo. On the photos I've uploaded, when I credit another member it says the credit is pending the member's approval. I went to the member's site & tried to click on the credit the member had given me for some photos they uploaded, and can't figure out how to "approve" being credited. What if both members want to have the same photo on each of their sites? How do you do that? I uploaded 2 of the same photos they uploaded, because instructions about what to do are not clear. Both the photos they had uploaded were POTD, and I'd love to get credit for that award on my site, too. If there is a place where all these "rules" and instructions are, I haven't found it yet. Please point me in the right direction.
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sedetweiler
2 months ago
any chance they are in a spam trap or trash? they should all be sending ok.
RickRitz
2 months ago
no chance at all for spam or trash - i've looked and all the rest came through..i was getting every thing else ok and then nothing on private messages and ONLY NOT THOSE. i did just get one now, though.
RickRitz
2 months ago
Since my inquiry, all private messages are coming through fine now. (I made no adjustment on my end.)
RickRitz
2 months ago
It's doing it again! More correctly, it's not doing it again. I had 2 private discussion replies today and no notice in my e-mail. (and yes I checked "spam" - notta).
sedetweiler
2 months ago
wild. we might re-write the messaging system soon to work as a "digest" with other notifications.
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sedetweiler
7 months ago
hmm, no. we didn't write that in yet. maybe we move that to the front burner.
RickRitz
7 months ago
that's ok. i think i'm the first to ask. i'll get what i need through other means...but thanks. i'd much rather get my "you-know-what". :)
SFP
2 months ago
How about a way to completely and permanently purge archived messages - seems like over time it would be nice to empty the trash once in a while?
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sedetweiler
3 months ago
On which screen are you trying to do this? It is obviously supposed to work, so this must be a bug you have found.
pixelfaire
3 months ago
on the POTD I was trying to modify my previous comment.
sedetweiler
3 months ago
worked for me. what browser are you using?
sedetweiler
3 months ago
Never tested this site on Opera.
pixelfaire
3 months ago
I will play around some more. Has happened on several instances. I will test the other browsers.
pixelfaire
3 months ago
Just tried to delete a comment on a pic using Internet Explorer. It disappears but when I refresh the screen the comment is still there. The last time I tried this I waited a day or two just in case the server needed to refresh but that did not do anything.
sedetweiler
3 months ago
I am using Chrome, Firefox and IE9 and they all work. What version of IE, and do you have javascript disabled?
Jenny
3 months ago
I've had the same exact issue with deleting, not once... I'm using Chrome and IE...not working...
pixelfaire
2 months ago
Yeah....I still can't delete.
sedetweiler
2 months ago
Hmm, I can't reproduce this. I was able to impersonate you and delete the file just fine. I will have to get @chilly involved.
Jenny
2 months ago
I guess the problem was not in deleting the file, but deleting the comment to the image. Just try to delete your own post in this thread and refresh the page. (I tried to do so, the comment is still here)
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sedetweiler
9 months ago
there is an "edit photo proprieties" icon above the image on the photo page. This icon is only shown if you are the photo owner.
PigmentPie
9 months ago
hmmm...the only 'edit' icons I have are: 'edit profile' and 'edit abilities and metrics.' When I clicked on the 'Photos' tab, there are no new icons - only the pictures.
ProjectBoss
9 months ago
Ya gotta be viewing the picture
PigmentPie
9 months ago
I'm sorry to be such a pain, but when I'm viewing the picture, the icons above it are: 'view full size', 'request credit', 'suggest credit', 'manage collections', 'add image to a group', 'photo keywords', 'report this photo', and 'award this photo'.
sedetweiler
9 months ago
which image is it? I am guessing you are not the image owner.
PigmentPie
9 months ago
..and that solved it. Please forgive me. I thought *I* was the one that uploaded it - not my photographer friend. Please excuse me while I stick my head in the sand.
sedetweiler
9 months ago
hehe. no problem. a great question that more than one person has run into I am sure.
PigmentPie
9 months ago
It's weird, because I could have sworn I uploaded the picture. The photographer doesn't list the copyright like I do, and that's how it's listed. Weird...
Jenny
3 months ago
Could you still make it possible for the models to edit the photo properties? Maybe with the following confirmation of changes from the photographer who owns the image...
Also, if I'd like to replace an image with a better version of it, I'd rather delete the old one instead of just moving it to hidden images. But again I can't do it once the credit request is confirmed by a photographer. Could you add 'request deleting' button?
sedetweiler
3 months ago
Excellent suggestions! I also want to finish a "merge" command so an existing photo can be replaced with merged with the old one. I will add these to the list and see what we can do. Great suggestions.
Jenny
3 months ago
Thank you, Scott. This would be great
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sedetweiler
6 months ago
Send me a message and I will change it for you.
TheIronHorse
6 months ago
Umm. OK. Pardon my ignorance, but where is the 'message' button?
sedetweiler
6 months ago
the envelope at the top left of the screen. or you can click "start private discussion" from my portfolio page, or you can click on "start private discussion" if you happen to click on the avatar for any user.
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sedetweiler
9 months ago
the are in the order you put them using the organize tool. the default gallery (which can be renamed), is the one that shows first.
faith
9 months ago
i realize that but no images are showing
faith
9 months ago
not working for me
faith
9 months ago
i see no images.
and the link doesn't work for me
sedetweiler
9 months ago
wow, the images show up fine for me. are you on IE6 still?
faith
9 months ago
thought i was updated to 7?
faith
9 months ago
I know i was updated cause i can log in now
faith
9 months ago
ah I'm now IE 8
sedetweiler
9 months ago
working here on ie8 and ie9. perhaps a firewall of sorts?
faith
9 months ago
probably. I'll look at it at home this weekend. thanks
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sedetweiler
10 months ago
I will make that change for you.
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sedetweiler
10 months ago
On your portfolio you can change the name that is shown. go to Start - > Your Portfolio -> Edit Proflle
FacesByDenise
10 months ago
THANK YOU! I'll let you know if I succeed:)
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sedetweiler
10 months ago
after you upload an image you have the option of making it your avatar. your avatar must be your own image.
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CindyEastling
4 days ago · Permalink Well,3 days later and STILL unable to upload photo's...what's going on with this site??...I have NO trouble uploading photo's on all of my other sites so it has to be something with GM!!!...Getting frustrated Now so Pleeease someone HELP!!!:(