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About
Our official help and support group. If you're having a problem on the site, post it here. |
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Created on 10/04/10
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2185 members
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0 photos
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9 threads
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30 comments
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0 calendar entries
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Green Martini Help & Support
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sedetweiler
4 days ago
move them to your "hidden" portfolio. use the "Organize" tool on your portfolio page.
TJA_Bricker
3 days ago
I have done that. They now do not appear in MY portfolio, but they still appear in the credited member's portfolio. Thanks for answering though.
sedetweiler
3 days ago
once you give them a credit, the only way to revoke it is to delete the image. If it is bad enough you want to hide it, and want to deny the credit, chances are the image should be expunged from humanity. ;-)
TJA_Bricker
3 days ago
There are reasons other than quality which motivate wanting to (temporarily) hide images. But I understand that this is the functionality that you provide. I just wanted to be sure that I was not overlooking something. Thank you again for your response.
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NVT_Photography
10 months ago
Chilly ~ I'm sending another one today. Still getting critique notices, and there's nothing there? Am I continually doing something wrong?
Pooler
8 months ago
This also happens to me all the time. I have never actually seen any of my critiques. I use Internet Explorer, so I don't think it is a Chrome issue.
Toadmaster
8 months ago
Same with me, but I was advised that the critiques were probably removed again by the person that posted them before I could see them. (?)
NVT_Photography
2 months ago
Just a heads up... I'm still getting critique notifications, and there are no critiques. :-( I've taken to messaging the user's profile directly from the email, and letting them know that I can't seem to figure out how to see critiques, and encourage them to message me directly until a fix is announced.
At this point, I've checked in chrome, firefox, and IE. *sighs*
Any idea on when we might expect a resolution for this one? :-)
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sedetweiler
2 months ago
message me the info. we don't tolerate ass-hats.
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sedetweiler
3 months ago
no idea. is it the symbol you see when the image is missing?
GandDStudios
3 months ago
Yes.. no image, just a strange blue circle like I am not supposed to see the image.
sedetweiler
3 months ago
yes, some images got destroyed a few months back and we have been trying to slowly restore them.
GandDStudios
3 months ago
OK - that makes me feel a bit at ease..at 62 years old, I just wanted to make sure I was old enough to see ALL the work here :)
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sedetweiler
5 months ago
It is because people hit the send button more than once. We are working on a fix for it.
RickRitz
5 months ago
That might have been from me. What I can recall is that the first time I pressed "send", absolutely nothing happened for several seconds so I thought the system did not recognize the command.
Erin
5 months ago
Actually it was not you.....I did get your message and still learning this site, so trying to find where to go to see all past discussions.
RickRitz
5 months ago
You can press the envelope (next to blue up arrow) @ top of any window to get to all your private discussions.
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sedetweiler
6 months ago
something has the count wrong. I will add something to correct that.
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sedetweiler
7 months ago
yea, something is broken there. we are considering taking crits offline since people have no clue how to properly crit a photo.
RickRitz
7 months ago
I did one shortly after I joined and the member took me to task...though I did notice his editing improved soon after. Haven't tried once since.
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sedetweiler
7 months ago
the level will show the actual level, but the VIP unlocks all of the level 10 skins for things.
bilalphoto
7 months ago
I got your email. So hopefully you will resolve it soon. =)
chilly
7 months ago
I've fixed it. I believe it was a communication error between Paypal and us, but I need to look into it further. I've granted you VIP membership through the end of the year for the trouble, though. Sorry about that.
bilalphoto
7 months ago
My account still says Level 0
Jenny
7 months ago
VIP status has nothing to do with the levels. You'll proceed to the next level when you have enough points. VIP status just gives access to some additional features, like attention whoring skin designs.
bilalphoto
7 months ago
COOL! Thanks. Can I also post casting calls? What does the level mean and can I search for models in my area - NYC?
sedetweiler
7 months ago
yes, you can post casting calls. level just tells you their interaction here, it isn't critical to anything.
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sedetweiler
7 months ago
You should be able to delete them just fine. Have an example I can check for you?
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chilly
9 months ago
Send @sedetweiler a private message. He's out of town right now, but will be able to respond when he gets back. Only two of us remove images from the site if they're reported, so I would really recommend against adding it again. There's a decent chance it would just get reported again and we'd have to remove it again.
Toadmaster
8 months ago
Same with me. Too bad we don't know who reports it and for the most part the criteria as to why. I'm sure that if that truely is the reason why, (cell phone photo) there could, would and should be many more removed.
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sedetweiler
10 months ago
Try using chrome, firefox or something other than IE.
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sedetweiler
11 months ago
On any photo in your port there is a "make this my avatar" button at the top of it.
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sedetweiler
11 months ago
did you credit the photographer and he/she accepted the credit?
CindyEastling
11 months ago
I've always been able to delete before tho...why not now?
sedetweiler
11 months ago
the photographers have special rights when they take a credit on a photo as they control it after that point. This is done for legal reasons, as they are the actual owner of the photo from a legal standpoint.
Also, because the same photo is used by many people on here (crediting), it would be possible for the make-up artist for example to delete a photo in use by others, which might anger the others that like the photo in their ports. Because of this reason, we decided only one person should have the delete ability. If there is no photographer credited, then the ability stays with the person that uploaded it.
If you no longer want the photo in your port, you can add it to your hidden gallery and it will not show up for you (but still will for others that want it). If no one wants it, the system can delete them although it currently does not perform that clean-up but may in the future.
CindyEastling
11 months ago
Oh boy....Ok,I see that now with my photo's that I can delete my own...its not a bad photo,..just feel a bit uncomfy now,Idk...guess I will leave it for now and pay more attention next time!..I know my photog will delete if I ask tho seeing he is the only one that is credited....Thank You!
sedetweiler
11 months ago
If it bothers you, go ahead and add it to your hidden gallery. If he does the same, no one will see it.
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chilly
1 year ago
Email me one of the photos you're having trouble with please: [email protected] Also let me know which browser you're using.
CindyEastling
1 year ago
I'm using Google Chrome and I haven't been able to pick a photo cause the upload doesn't even highlight like it usually does before you pick your file....it doesn't do Anything....Oh,I am frustrated!...Thank You tho for continuing to try and help me.....
CindyEastling
1 year ago
Could it be that I Need to delete some pics...is there a limit maybe to how many you are allowed...like on MM??
sedetweiler
1 year ago
We have no account limits here for images. Just post your best work.
CindyEastling
1 year ago
Thank You....and doing my best!.....Out with the 'old' and in with the 'NEW'....:)
NVT_Photography
12 months ago
@ Chilly - I sent a message to your inbox about this a few days ago too. Seems the upload a pic button for Chrome doesn't work. I was using the email uploader, and just had to refresh until my pics registered through the email server.
chilly
12 months ago
Yeah, Chrome switched some of their layer handling, so I've been switching the site over to a new upload system. Should hopefully be up tonight or tomorrow.
chilly
12 months ago
Just an FYI, I have the new upload stuff working but we need to test it a bit in the morning before we take it live. Shouldn't take us too long. :)
CindyEastling
12 months ago
Well that'd be great Chilly cause I'm still using firefox for uploading pics.Thanks for looking into this and all of your help.And Mr NVT,I tried refreshing and all that on Chrome too but didn't work for me!lol :)
NVT_Photography
12 months ago
Hey guys ~ LOVE the new upload page! Works great! :-)
CindyEastling
12 months ago
YES...It works but NOW....they don't upload cause it says the image resolution is too low!Grrrr!My photog says they work for him but don't know why they don't for me....good job at getting it going tho Chilly! :)
sedetweiler
12 months ago
if he uploads them here, then you can just request credit. no need to upload the same image twice like on *other sites*
CindyEastling
12 months ago
Yes,I already knew that and we have been doing that...just don't understand why he is able to and not me...lol :) Thank You...
sedetweiler
12 months ago
he is probably giving you smaller images ;-)
CindyEastling
12 months ago
Ha,Ha....just thought of that After my comment!Duh...lol
sedetweiler
12 months ago
what he can do on here is upload a large image and then allow you to download it in various sizes. I wanted it to be the method I used to get the model, make-up, hair, etc the images without emailing them around.
sedetweiler
11 months ago
the new upload working well for you?
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RickRitz
12 months ago
I've had that happen, too... not sure why.
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sedetweiler
1 year ago
Awesome! Glad you got it to work.
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CindyEastling
1 year ago
No errors...it goes to upload photo and then...Nothing!..:(
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Toadmaster
1 year ago
Ta-Da, now they are there.....
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chilly
1 year ago
It does search by name. Both nickname and real name. You just have to enter enough of it accurately for it to find that person.
GandDStudios
1 year ago
Yes, sorry.. I couldn't delete this fast enough. I found the same thing. Thanks for the quick reply.
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Gary_Holt
1 year ago
I forgot to mention I did delete them..but apparently they were deleted on BOTH our profile pages...I just wanted to delete on MINE.
sedetweiler
1 year ago
the images are global. to "hide" it from your port, add it to your Hidden collection using the Organize tool on your portfolio page.
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TJA_Bricker
4 days ago · Permalink Is there a way to hide photos (not delete) such that they no longer show up in the portfolio of a credited member?